‘It’s incredibly poor’: Scottish islanders angry at failing ferry service
Ageing fleet hit by breakdowns and cancellations, with capacity low on services that do run due to Covid
The perfume and toiletries shop overlooking Brodick Bay on Arran is normally packed in the summer, as day-trippers and holidaymakers stream off the mainland ferries at the busy terminal just across the bay.
But this summer has been grim, said Andrew Russell, the sales director for Arran Sense of Scotland, formerly known as Arran Aromatics. For thousands of people and businesses up and down the west coast of Scotland, this summer has been marred by repeated crises affecting ferry services run by the state-funded CalMac.